Retainer back office services

Game studios need consistent, reliable back office support to focus on creating great games. Managing operations, finance, compliance, and administrative tasks internally requires significant overhead and specialized expertise that most studios can’t justify hiring full-time.

Super Collider’s retainer back office services provide game developers with dedicated, ongoing operational support from gaming-native professionals. Our managed service model delivers comprehensive back office capabilities on a predictable monthly basis, scaling with your studio’s needs while maintaining gaming industry expertise across all functions.

What’s included

Dedicated team assignment

  • Assigned team of specialists across Finance, Ops, IT, and Scaling functions
  • Named points of contact with deep gaming industry experience
  • Regular team meetings and strategic planning sessions to align with studio goals

Comprehensive operational support

  • Daily operational tasks including bookkeeping, vendor management, and compliance monitoring
  • Monthly financial reporting, budgeting support, and cash flow management
  • Ongoing IT administration, security monitoring, and system maintenance

Strategic planning and optimization

  • Quarterly business reviews and operational health assessments
  • Process improvement recommendations and implementation support
  • Scalability planning and resource optimization guidance

Priority support and rapid response

  • Dedicated communication channels with guaranteed response times
  • Priority access to specialized expertise during critical periods
  • Escalation protocols for urgent operational needs and crisis management

Our process

Discovery and onboarding We begin with a comprehensive assessment of your current back office operations, identifying gaps, documenting existing processes, and understanding your studio’s unique needs. Our team develops a customized service plan that integrates seamlessly with your current workflows and tools.

Team deployment and integration Our specialists integrate directly with your existing systems and processes, establishing communication protocols and service level agreements. We provide full documentation of all procedures and ensure smooth handoffs from any existing internal or external providers.

Ongoing service delivery Your dedicated team delivers consistent, proactive back office support according to established schedules and priorities. Regular reporting keeps you informed of all activities, with monthly strategic reviews to optimize processes and address evolving needs.

Continuous improvement We regularly evaluate service delivery effectiveness, implement process improvements, and adapt our support model as your studio grows and evolves. This includes scaling team resources, adding new capabilities, and optimizing operational efficiency.

Why choose us

Gaming industry specialization Our entire team consists of operators with deep game development experience, from indie studios to AAA publishers. We understand the unique operational challenges of game development including milestone-based cash flow, platform compliance requirements, and creative team dynamics.

Integrated service delivery Rather than managing multiple vendors, our retainer model provides comprehensive back office support through a single, coordinated team. This integration ensures consistency, reduces communication overhead, and eliminates gaps between different operational functions.

Ready to streamline your operations?

Take our Health Scan to assess your current operational maturity and identify opportunities for improvement.

Book a consultation to discuss your back office needs and learn how our retainer model can provide consistent, expert operational support while you focus on game development.

Related services: